Two experts.
One mission.

MA Professional Support Services is a small, deliberate operation in East London — close enough to walk into, structured enough to trust with a practice's paperwork.

Why we exist

Professional support that makes business easier

We believe that individuals, entrepreneurs and businesses should not have to carry every administrative, business and creative responsibility alone.

MA Professional Support Services exists to provide reliable, professional and practical support that helps our clients save time, stay organised, reduce administrative pressure and present their businesses with confidence.

With over 21 years of administrative experience, we understand that the small details matter. From everyday administration and document preparation to virtual assistance, creative design and printing, our goal is to make professional support accessible, dependable and convenient.

We exist to support people, strengthen businesses and create practical solutions that help our clients move forward.

Your Business. Our Support. Your Success.

The team

Who you deal with

You are not routed through a call centre. You speak to one of two people, both of whom do the work themselves.

Melanie Abrahams, founder of MA Professional Support Services

Melanie Abrahams

Founder & Owner · Administrative & Business Support

Melanie Abrahams is the Founder and Owner of MA Professional Support Services, bringing over 21 years of administrative experience and a strong commitment to professional, reliable and practical business support.

She leads the administrative and business support function of MA, providing professional administrative assistance, medical and personal administration, document preparation, data capturing and management, email and correspondence support, printing and document services, and general office and business support.

With a strong focus on accuracy, organisation, confidentiality and attention to detail, Melanie works closely with clients to understand their needs and provide practical solutions that help reduce administrative pressure and keep their day-to-day operations running smoothly.

Melanie is the primary point of contact for ongoing, project-based and retainer support, working directly with clients to provide dependable professional assistance tailored to their requirements.

Professional Experience. Personal Attention. Practical Solutions.

Sanetta Johnson, professional support services at MA Professional Support Services

Sanetta Johnson

Professional Support Services

Sanetta handles the creative and production side: graphic design, T-shirt printing, posters, flyers, business cards, printing in all formats, laminating, vinyl big-format printing and printing on Corex. If it has to be designed, printed or branded, it goes through her.

Why choose us

What you can expect, every time

Nothing exotic. Just the things that go wrong everywhere else, done right here.

  • Professional and reliable. Agreed deadlines are treated as commitments, not intentions.
  • Attention to detail. Documents come back checked, formatted and correctly labelled.
  • Confidential and trustworthy. Patient files, client records and legal correspondence are handled with POPIA in mind and not discussed anywhere else.
  • Friendly, personal service. You get a person who knows your file, not a ticket number.
  • Flexible business support. Once-off overflow, a standing weekly slot, or a full retainer — whatever the workload actually needs.
  • Tailored solutions. Individuals and businesses are quoted on what they need, not on a package that nearly fits.

Who we support

Proud to support businesses and professionals like you

We work across East London with the practices and firms that keep the city running.

  • Medical practices
  • Attorneys & legal
  • Accountants & financial professionals
  • Construction businesses
  • Small & emerging businesses
  • Professional services

Pop in, or send it through.

We are open Monday to Saturday, 08:00 to 18:00. Tell us what you need and we will tell you exactly how we would handle it.